Contact
Hey there! Before sending us a message, take a quick look - we might already have the answer you're looking for! 💡
Where's my order? No need to wait around for an email! Just pop your order number in our tracker https://serined.com/apps/track123 and boom - instant updates on where your package is hanging out. Way faster than waiting for us to email back!
Shipping Questions?
- US orders typically land at your door in 7-10 business days 📦
- International friends, your package will be there in 7-14 days ✈️
Quick fixes to try:
- Give your spam folder a quick check - our emails like to play hide and seek sometimes 😅
- If you just ordered, your tracking number needs a coffee break (about 48 hours) before it wakes up
Still stuck? No worries - that's what we're here for! Drop us a message below, and if it's about an order, just include that order number so we can jump right in and help. 🚀
P.S. Most folks hear back from us within a few hours during business days. We're pretty quick like that! 😊